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Frankenstein’s Return Policy for Special Order Parts

Frankenstein’s Return Policy for Special Order Parts

by danderson | Oct 26, 2023 | Blog, Improve Operations, Obsolescence

Is your parts inventory starting to feel like Frankenstein’s monster? A mountain of old, unusable parts that just continue to haunt you to the end of your days?  Well, what if there was a secret to getting rid of that monster?  Much like the monster himself, the...
How to Use Abandoned Cart Emails in the Parts Department

How to Use Abandoned Cart Emails in the Parts Department

by danderson | Jul 19, 2023 | Blog, Improve Operations

What’s a major challenge facing online retailers today? Two words, abandoned carts. Abandoned carts are the result of customers who add items to their online shopping carts but leave before making a purchase.  There are many reasons why a customer may wait to make a...
Why Your Outdated Parts Form is Costing You Money

Why Your Outdated Parts Form is Costing You Money

by danderson | Jul 11, 2023 | Blog, Improve Operations

If your parts department still relies on a long, complex parts form, you’re in trouble. With more than half of consumers choosing not to buy new or even used vehicles, the parts department can be a great source of additional revenue. With such a massive surge in the...
Transform Your Quoting Process for a Better Customer Experience

Transform Your Quoting Process for a Better Customer Experience

by danderson | Jul 5, 2023 | Blog, Fixed Ops, Improve Operations

The traditional auto parts quoting process at the dealership can lead to a poor buying experience that can drive customers away from your business directly to your competitors. Often, it can cost you time, resources, and money. Turning parts quotes into final sales is...
Inventory Management Strategies to Boost Your Parts Department

Inventory Management Strategies to Boost Your Parts Department

by danderson | Jun 5, 2023 | Blog, Improve Operations, Obsolescence

Inventory mismanagement can be one of the most frustrating challenges in the parts department. When your auto parts inventory is backed up, sparse, or just plain wrong, that means more wait times for your customers. It takes longer to get parts ordered in time for...
Ship Auto Parts with Peace of Mind: Why Provide Shipping Protection

Ship Auto Parts with Peace of Mind: Why Provide Shipping Protection

by danderson | Apr 7, 2023 | Blog, Improve Operations, Shipping

The eCommerce industry depends on convenient shipping options, quick turnaround times, and in-tact packages. However, things can go wrong when shipping automotive parts. Once the transaction is complete, shipment damage, lost items, and package theft can occur. ...
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